Welcome to the SECRETSALES.com website terms and conditions for use. These terms and conditions apply to
the use of this Website by members of the SECRETSALES club and by becoming a member and subsequently
accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out
below. If you do not agree to be bound by these terms and conditions you may not use or access this
- 1.1 "Conditions" means these terms and conditions and the Special Conditions;
- 1.2 "Contract" means the order and Order Confirmation (incorporating any Special
- 1.3 "Goods" means the goods which the Seller is to sell in accordance with these
Terms and Conditions.
- 1.4 "Member" means the person who has been accepted for membership of the
SECRETSALES Club and whose name is printed on the Order and any payment tendered by or on behalf of
such Member with any order shall be deemed to be with the permission or consent of the Member.
- 1.5 "Price" means the price at which the Seller has agreed to accept the Member's
order and is deemed inclusive of delivery charges in the United Kingdom and any VAT.
- 1.6 "Seller" means SECRETSALES Limited (Company Number 05996763) whose registered
office is situated at:
45 Notting Hill Gate
London W11 3LQ
- 1.7 "Product" means a product displayed for sale on the Website;
- 1.8 "Product Description" means that part of the Website where certain terms and
conditions in respect of the individual Product are provided;
- 1.9 "Special Conditions" means the terms and conditions in the Product Description;
- 1.10 "Users" means the members of SECRETSALES club who are also users of the
- 1.11 "Personal Information" means the details provided by you on registration for
membership of the SECRETSALES club as amended from time to time;
- 1.12 "We/us" means SECRETSALES Limited;
- 1.13 "Website" means the website located at www.SECRETSALES.com or any subsequent
URL which may replace it;
- 1.14 "Cookies" means small text files which our Website places on your computer's
hard drive to store information about your membership and any shopping session and to identify your
- 1.15 "United Kingdom" means England, Wales, Scotland, Northern Ireland and the
- 1.16 "You" means member of the SECRETSALES club and a user of this Website;
- 1.17 "Consumers means a buyer who does not purchase goods in the course of any kind
- 1.18 "Marketplace" means the marketplace accessed via the Website through which SECRETSALES facilitates transactions between Selected Partners and Customers.
- 1.19 "Selected Partner" means a 3rd party partner selling an item through the Marketplace.
2. Use of the website
- You are provided with access to this Website in accordance with these Conditions and any orders
placed by you must be placed strictly in accordance with these Conditions.
- 2.2.1 You warrant that:
- 184.108.40.206 The Personal Information which you are required to provide when you
register as a member of the SECRETSALES club is true, accurate, current and complete in all
- 220.127.116.11 You will notify us immediately of any changes to the Personal Information
by contacting us by e-mail and updating your "My Account" records.
- 2.2.2 You agree not to impersonate any other person or entity or to use a false
name or a name that you are not authorised to use.
- 2.3.1 You agree fully to indemnify, defend and hold us, and our officers,
directors, employees, selected partners, agents and suppliers, harmless immediately on demand, from and against all
claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out
of any breach of the Conditions by you or any other liabilities arising out of your use of this
Website, or the use by any other person accessing the Website using your shopping account and/or
your Personal Information.
2.4 Our rights
- 2.4.1 We reserve the right to:
- 18.104.22.168 modify or withdraw, temporarily or permanently, this Website (or any part
thereof) with or without notice to you and you confirm that we shall not be liable to you or any
third party for any modification to or withdrawal of the Website; and/or
- 22.214.171.124 Change the Conditions from time to time, and your continued use of the
Website (or any part thereof) following such change shall be deemed to be your acceptance of such
change. It is your responsibility to check regularly to determine whether the Conditions have been
changed. If you do not agree to any change to the Conditions then you must immediately stop using
2.5 Basis of Sale
- 2.5.1 These Terms and Conditions and any Special Conditions will govern the
Contract to the exclusion of any other terms, including any terms and conditions which the Member
may purport to apply under any purchase order, confirmation of order or other document and that by
placing any order the Member acknowledges that any business conducted thereunder will be subject to
these Terms and Conditions of Business.
- 2.5.2 Any variation of these Terms and Conditions and the Special Conditions will
only bind the Seller if agreed in writing between authorised representatives of the Seller and the
- 2.5.3 The Seller's employees are not authorised to make any representations
concerning the Goods unless confirmed by the Seller in writing. In entering into any contract and in
accepting delivery, the Member acknowledges that it does not rely on any representations concerning
the Goods which are not confirmed in this way.
- 2.5.4 Nothing in these Terms and Conditions shall operate to deny or limit any
rights of or the Seller's liability to any Member who is a consumer, which rights such Member has at
law. In the event of conflict between the Terms of the Contract and any such rights, the latter
shall prevail in favour of the Member being a buyer who does not purchase goods in the course of any
kind of business.
- 2.5.5 Where you place an Order from an Selected Partner via the Marketplace:
- 126.96.36.199 The Contract is made between you and the Selected Partner and provisions 188.8.131.52 to 184.108.40.206 apply to such Contracts.
- 220.127.116.11 SECRETSALES acts as the Selected Partner's agent for payment and you authorise SECRETSALES to process payment on their behalf.
- 18.104.22.168 Other than as set out in clause 22.214.171.124 above, SECRETSALES has no responsibility to you in respect of Contracts made with Selected Partners and all references in these Conditions to 'we' 'us' or 'our' shall be deemed to refer to the Selected Partner in that context.
- 126.96.36.199 In the first instance the Customer must attempt to resolve any dispute directly with the Selected Partner.
- 188.8.131.52 Selected Partners shall not invoice Customers directly, and Customers must not accept or pay Selected Partners invoices.
2.6 Orders and Specifications
- 2.6.1 Goods offered for sale can be held either by us or by our suppliers at the
time they are offered for sale. If an item is currently held by our suppliers we will place an order
for all items purchased at the point the sale ends in such circumstance goods may take up to 28 days
to be delivered. Items offered for sale in our Marketplace are held by our Selected Partners at the time of purchase and will be delivered to you directly from their elected premises.
- 2.6.2 SECRETSALES.com complies in full with Distant Selling regulations. All orders
will be delivered within 30 days of the original order date. If this time period is exceeded for any
reason you will be notified by email of this delay and given the option of cancelling your order.
Please note this guarantee does not apply for orders where delivery has been attempted and our
courier has been unable to make the delivery as there was no one available to sign for the goods.
- 2.6.3 All Goods are offered for sale subject to availability and subject to the
Seller's acceptance of the Order.
- 2.6.4 No Order shall be deemed accepted by the Seller unless and until it is
confirmed unconditionally by the Seller in writing who reserves the right in its ultimate discretion
whether to accept an order from time to time from any Member.
- 2.6.5 Any literature published or submitted by the Seller to the Member which
contains any descriptions, specifications, drawings or prices of the Goods is published or submitted
for guidance only. The Seller reserves the right to make minor modifications in the design and
specification of the Goods without notice to the Member, but agrees to notify the Member of any
major or material modifications which the Member shall be deemed to have accepted unless
notification to the contrary is received in writing by the seller within 7 days of delivery.
- 2.6.6 In the event that the Seller accepts an Order from a Member and that for
reasons beyond the control of the Seller that it is unable to supply the goods ordered to the Member
then the Member agrees to accept the repayment of the amount paid to the Seller in full and final
settlement of all and any claims it may have as against the Seller for non-delivery.
2.7 Price and Payment
- 2.7.1 The Member will pay the Price together with an amount equal to VAT chargeable
on the sale of the Goods in accordance with the procedures set out in the Seller's website.
- 2.7.2 The retail price (if any) indicated on the website is that which has been
provided to the Seller by its supplier or by Selected Partners.
- 2.8.1 The place for delivery of the Goods will be agreed between the Seller and the
Member and shown on the Order Confirmation.
- 2.8.2 Any dates quoted for delivery of the Goods are indicative only. Time for
delivery will not be of the essence of the Contract and the Seller will not be liable for any loss
or expenses sustained by the Member arising from any delay in the delivery of the Goods howsoever
- 2.8.3 The Member must inspect the Goods on delivery and, in the case where Goods
have been delivered by carrier, sign the required proof of delivery document or collection
acceptance document. A signature on that document will constitute conclusive evidence against the
Member of receipt of the quantity of Goods indicated on that document free from any apparent defect
or damage. The Member may not reject the Goods or any part of them solely on the grounds of short
delivery of an instalment. If goods have any damage or defect immediately apparent on receipt then
it is advised that the delivery be rejected and left with the courier service for return.
- 2.8.4 The Seller reserves the right to make delivery of the Goods by instalments.
If the Goods are to be delivered in instalments, each delivery will constitute a separate contract.
The Member may not treat the Contract (as a whole) as repudiated if the Seller fails to deliver any
one or more of the instalments or if the Member has a claim in respect of any one or more of the
- 2.8.5 If the Member fails to take delivery of the Goods then, in addition to any
other right or remedy available to the Seller, the Seller may do either or both of the following;
- 184.108.40.206 Store the Goods until actual delivery and charge the Member for the cost
(including insurance) of storage, together with any other reasonable incidental costs;
- 220.127.116.11 Sell the Goods at the best price readily obtainable by the Seller and
(after deducting all storage and selling expenses) charge the Member for any shortfall below the
Price. The Member must advise the Seller in writing of any alteration, cancellation or deferral of
delivery and the Seller reserves the right to make a charge (which will not normally be less than
20% of the cost of the item altered, deferred or cancelled), whether the goods have been taken into
stock or not.
- 2.8.6 Goods must not be returned to the Seller except as provided in Condition 4.4
2.9 Risk and Property
- 2.9.1 Risk of damage to or loss of the Goods will pass to the Member on delivery at
the agreed address.
- 2.9.2 Notwithstanding delivery and the passing of risk in the Goods, property in
the Goods will not pass from the Seller until the Seller has received in cleared funds full payment
of the Price and all other sums which are due, owing or payable by the Member to the Seller in
respect of the Contract or any other Contract between the Seller and the Member.
- 2.10.1 The Seller will not be liable for short delivery or defective Goods unless
notice is given to the Seller in writing in accordance with Condition 6.4 within seven days of
delivery and the Seller will not be liable for any defective Goods unless the Seller receives notice
in accordance with Condition 6.4 within seven days of the Member becoming aware of the defect or,
where upon reasonable inspection of the Goods, the Member should have become aware of such defect.
In each case, the notification must include the invoice number, delivery note number and details of
the claim. In the case of a valid claim, the Seller may, in its sole discretion, replace the Goods
(or the part in question) or refund to the Member the Price (or an appropriate proportion of the
Price). The Seller will have no further liability to the Buyer in respect of the matters referred to
in this Condition.
- 2.10.2 The Seller will not be liable in any way for loss, damage, costs or expenses
(including loss of profit) arising directly or indirectly from any failure or delay in performing
any obligation under this Contract by reason of any event or circumstance outside the reasonable
control of the Seller, including but not limited to), any strikes, industrial action, failure of
power supplies or equipment, government action or Act of God.
- 2.10.3 Nothing in this Condition 2.10 shall limit or exclude any liability of the
Seller for death or personal injury caused by the Seller's negligence. Except as provided in this
Condition 2.10, the Seller will not be liable to the Member for any indirect or consequential loss
or damage, costs, expenses (including loss of profit) or other claims for compensation whatsoever
arising out of or in connection with the sale of the Goods or their use or resale by the Member.
2.11 Third party links
- 2.11.1 To provide increased value to our Users, we may provide links to other
websites or resources for you to access at your sole discretion. You acknowledge and agree that, as
you have chosen to enter the linked website we are not responsible for the availability of such
external sites or resources, and do not review or endorse and are not responsible or liable,
directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such
websites, including (without limitation) any advertising, content, products, goods or other
materials or services on or available from such websites or resources or (iii) the use to which
others make of these websites or resources, nor for any damage, loss or offence caused or alleged to
be caused by, or in connection with, the use of or reliance on any such advertising, content,
products, goods or other materials or services available on such external websites or resources.
- 3.1 We will treat all your Personal Information as confidential (although we
reserve the right to disclose this information in the circumstances set out below). We will keep it
on a secure server and we will fully comply with all applicable UK Data Protection and consumer
legislation from time to time in place.
- 3.2 When you shop on this Website, we will ask you to input and will collect
Personal Information from you such as your name, e-mail address, billing address, delivery address,
telephone number, product selections, credit card or other payment information and a password.
- 3.3 You should be aware that this site is being monitored and may capture
information about your visit that will help us improve the quality of our service.
- 3.4 We confirm that any Personal Information which you provide to us (or which is
available on public registers) and any User Information from which we can identify you, is held in
accordance with the registration we have with the Data Commissioner's Office. We use your
information only for the following purposes:
- 3.4.1 Processing your orders;
- 3.4.2 For statistical or survey purposes to improve this Website and its services
- 3.4.3 To serve website content and advertisements to you;
- 3.4.4 To administer this website;
- 3.4.5 If you consent, to notify you of products or special offers that may be of
interest to you.
- 3.4.6 Where your Contract is with an Selected Partner, you consent to SECRETSALES sharing your personal data with the Selected Partner for the purposes of fulfilling your Order including sending dispatch notifications and dispatching the Goods.
- 3.5 You agree that you do not object to us, nor to our Selected Partners, contacting you for any of the above
purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not
consider any of the above as being a breach of any of your rights under the Privacy and Electronic
Communications (EC Directive) Regulations 2003.
- 3.6 You should be aware that if we are requested by the police or any other
regulatory or government authority investigating suspected illegal activities to provide your
Personal Information and /or User Information, we are entitled do so.
your experience and so that you may retrieve your shopping basket at any time - if you do not accept
Cookies you will be unable to use this Website.
4. Purchase of products
- 4.1.1 We will take all reasonable care, in so far as it is in our power to do so,
to keep the details of your order and payment secure, but in the absence of negligence on our part
we cannot be held liable for any loss you may suffer if a third party procures unauthorised access
to any data you provide when accessing or ordering from the Website.
4.2 Contract creation and electronic contracting
- 4.2.1 The technical steps required to create the contract between us are as
- 18.104.22.168 You become a member of the SECRETSALES club.
- 22.214.171.124 You place the order for your products on the Website by pressing the
confirm order button at the end of the checkout process. You will be guided through the process of
placing an order by a series of simple instructions on the Website.
- 126.96.36.199 We will send to you an order acknowledgement email detailing the products
you have ordered. This is not an order confirmation or order acceptance by us.
- 188.8.131.52 As your product is shipped from our warehouse we will send you a despatch
- 184.108.40.206 Order acceptance and the completion of the contract between you and us will
take place on the despatch to you of the Products ordered unless we have notified you that we do not
accept your order, or you have cancelled it in accordance with the instructions.
- 4.2.2 Non-acceptance of an order may be a result of one of the following:
- 220.127.116.11 The product you ordered being unavailable from stock.
- 18.104.22.168 Our inability to obtain authorisation for your payment.
- 22.214.171.124 The identification of a pricing or product description error.
- 126.96.36.199 You not meeting the eligibility to order criteria set out in the main Terms
- 4.2.3 The contract will be concluded in English.
4.3 Contract cancellation
- 4.3.1 The Member shall have the right to cancel any order for Goods in the case of
faulty or defective Goods at the earliest opportunity after the Member has discovered the fault or
defect (provided that the Member shall be deemed to have inspected the Goods as soon as reasonably
practicable after delivery and provided that the fault or defect is not minor or trivial and is
capable of rectification, and is so rectified, by the Seller at the Seller's cost).
- 4.3.2 Notice of the wish to cancel must be made to the Seller as shown from time to
time on the Seller's website.
- 4.3.3 Please note that your right to return Products does NOT apply to Products
which fall into the following categories unless they are faulty:
- 188.8.131.52 Goods made to your specification
- 184.108.40.206 Perishable goods
- 220.127.116.11 Mattresses, mattress toppers, duvets, pillows, personal grooming products,
cosmetics, pierced jewellery, children's car seats
- 18.104.22.168 Swimwear, underwear and lingerie
- 4.3.4 In the case of cancellation under Condition 4.3 hereof, the Seller reserves
the right to deduct from any credit due to the Member (or to charge the Member, as the case may be)
a sum equal to the normal delivery charge applicable to the Goods in regard to re-delivery of the
Goods to the Seller. Other than that, the Seller shall refund to the Member all sums paid (including
initial delivery charges (if any)) in respect of the Goods in question.
- 4.3.5 In the case of cancellation under Condition 4.3 hereof, the Seller shall be
responsible for all sums paid (including initial and re-delivery charges (if any)) in respect of the
Goods in question.
- 4.4.1 All items of Goods which are returned by the Member to the Seller must be
returned with their original, undamaged packaging and must be in an unused condition (except only in
the case of Goods which have been discovered to be faulty upon use).
- 4.4.2 All items of Goods (other than faulty Goods) must, upon return, be received
by the Seller with the original packaging, failing which the Seller reserves the right to refuse
either all or some of the refund which would otherwise be due in respect of such returned Goods.
Except in the case of faulty returns, the cost of returning Goods shall be borne by the Member.
Faulty goods need to be returned to the standard returns address for a full refund to be possible.
Please ensure there is a copy of the postal cost receipt returned with the faulty item(s) so that we
can reimburse this amount. Please do not return by courier as we will not accept full courier
- 4.4.3 The Member shall not (except in the case of faulty Goods) have any right to
return Goods which been assembled or installed, in whole or in part, or any which, for reasons of
hygiene (such as, but not limited to, toiletries, cosmetics, lingerie, swimwear, earrings and any
duvet or pillow) have been opened or similarly, in the case of all electronic items where the boxes
have been opened, unless otherwise specified. In the case of returns of items of jewellery, see the
Seller's Returns Policy on FAQs Page.
- 4.4.4 Refunds and returns of Goods purchased from a Selected Partner must be arranged directly with that Selected Partner, in accordance with the process set out on its page in the Marketplace. Provisions 4.4.1 to 4.4.3 relate to refunds and returns of SECRETSALES Goods only.
4.5 Collect+ Returns
- 4.5.1 A Collect+ returns label can only be used once.
- 4.5.2 The link to your printable Collect+ returns label will expire eight weeks
- 4.5.3 A Collect+ returns label cannot be refunded or cancelled once payments have
cleared. An exception only applies to damaged or faulty goods.
- 4.5.4 Parcels returned using the Collect+ returns service must weigh less than 10kg
and not exceed the maximum parcel dimensions which are 50cm x 30cm x 30cm. For more information on
packaging please visit:http://www.collectplus.co.uk/terms-and-conditions.
- 4.5.5 Parcels returned using the Collect+ returns service are protected against
loss or damage up to a value of £50. For more information on parcel protection please visit
- 4.5.6 The Collect+ returns service is only available on mainland UK in selected
areas. To find out which areas the Collect+ returns service is not available in please visit
- 4.5.7 If you experience difficulties with redeeming your Collect+ returns label
please contact SECRETSALES.com Customer Services team
on +44 (0) 345 8739 522 (local rate)
or firstname.lastname@example.org (09.00-17.00 Monday - Friday, excluding national and bank holidays).
- 4.5.8 Collect+ return labels and the Collect+ returns process cannot be used to return items purchased from Selected Partners on the Marketplace
5. Description of products
- 5.1 Each Product purchased is sold subject to its Product Description which sets
out additional Specific Conditions related to that Product including, without limitation, terms and
conditions concerning estimated delivery dates and times, warranties, after-sales service and
- 5.2 We will take all reasonable care to ensure that all details, descriptions and
prices of Products appearing on the Website are correct at the time when the relevant information
was entered onto the system. Although we aim to keep the Website as up to date as possible, the
information including Product Descriptions appearing on this Website at a particular time may not
always reflect the position exactly at the moment you place an order. We cannot confirm the price of
a Product until your order is accepted in accordance with our Order acceptance policy.
- 5.3 We do not write product descriptions or provide specs or details for items sold by Selected Partners in our Marketplace. Each individual seller is responsible, liable and accountable for provisions 5.1 and 5.2 in accordance with the contract we hold directly with them.
- 5.4 In relation to Goods purchased from Selected Partners, you should contact them directly to discuss service, warranty and guarantee claims. A manufacturer's guarantee is in addition to, and does not affect, your legal rights in relation to Goods that are faulty or not as described.
6.1 Intellectual property and right to use
- 6.1.1 You acknowledge and agree that all copyright, trademarks and all other
intellectual property rights in all material or content supplied as part of the Website shall remain
at all times vested in us or our licensors. You are permitted to use this material only as expressly
authorised by us or our licensors.
- 6.1.2 You acknowledge and agree that the material and content contained within the
Website is made available for your personal non-commercial use only and that you may (if necessary
to make a Purchase) download such material and content onto only one computer hard drive for such
purpose. Any other use of the material and content of the Website is strictly prohibited. You agree
not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit,
publish, display, distribute, commercially exploit or create derivative works of such material and
6.2 Compliance with laws
- 6.2.1 The Website may be used only for lawful purposes and in a lawful manner. You
agree to comply with all applicable laws, statutes and regulations regarding the Website and any
transactions conducted on or through the Website.
6.3 Limitation of liability
- 6.3.1 While we will use reasonable endeavours to verify the accuracy of any
information we place on the Website, we make no warranties, whether express or implied in relation
to its accuracy. The Website is provided on an "as is" and "as available" basis without any
representation or endorsement made and we make no warranties of any kind, whether express or
implied, in relation to the Website, or any transaction that may be conducted on or through the
Website including but not limited to, implied warranties of non-infringement, compatibility,
security, accuracy, conditions of completeness, or any implied warranty arising from course of
dealing or usage or trade.
- 6.3.2 We make no warranty that the Website will meet your requirements or will be
uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server
that makes it available are free of viruses or bugs or represents the full functionality, accuracy,
reliability of the Website. We will not be responsible or liable to you for any loss of content or
material uploaded or transmitted through the Website.
- 6.3.3 To the fullest extent permissible under applicable law, we disclaim any and
all warranties of any kind, whether express or implied, in relation to the Products. This does not
affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights.
- 6.3.4 We will not be liable, in contract, tort (including, without limitation,
negligence), pre-contract or other representations (other than fraudulent or negligent
misrepresentations) or otherwise out of or in connection with the Conditions for:
- 22.214.171.124 Any economic losses (including without limitation loss of revenues,
profits, contracts, business or anticipated savings); or
- 126.96.36.199 Any loss of goodwill or reputation; or
- 188.8.131.52 Any special or indirect losses suffered or incurred by that party arising
out of or in connection with the provisions of any matter under the Conditions.
- 6.3.5 Nothing in the Conditions shall exclude or limit our liability for death or
personal injury resulting from our negligence or that of our servants, agents or employees.
- 6.4.1 Any notice given or made under the Contract will be in writing (other than
writing on the screen of a visual display unit or other similar device, which shall not be treated
as writing for the purposes of this Clause).
- 6.4.2 A notice will be addressed as provided in Condition 6.4 and, if so addressed,
will be deemed to have been duly given or made as follows:
- 184.108.40.206 If sent by personal delivery, upon delivery at the address of the relevant
- 220.127.116.11 If sent by first class post, two clear business days after the date of
- 6.4.3 For the purpose of the Contract, notices will be given to the Seller at its
address set out in Condition (we must make provision for an address. Do you want this to be the one
under 6.10?), for the attention of the Company Secretary. Notices will be given to the Member at the
address to which the Goods have been delivered.
- 6.4.4 The Seller and the Member may notify each other of a change in their name,
relevant addressee and address for the purpose of Condition .
- 6.4.5 This notification will only be effective on:
- 18.104.22.168 The date specified as the date on which the change is to take place; or
- 22.214.171.124 If no date is specified or the date specified is less than five clear
business days after the date on which notice is given, the date falling five clear business days
after notice of any change has been given.
- 6.4.6 This clause will not apply in relation to the formal service of any court
documentation or other document arising in connection with any disputes under the Contract.
- 6.5.1 If any part of the Conditions shall be deemed unlawful, void or for any
reason unenforceable, then that provision shall be deemed to be severable from the Conditions and
shall not affect the validity and enforceability of any of the remaining provisions of the
- 6.6.1 No waiver by us shall be construed as a waiver of any proceeding or
succeeding breach of any provision.
- 6.7.1 Each provision of the Conditions shall be construed as separately applying
and surviving even if for any reason one or other of those provisions is held to be inapplicable or
unenforceable in any circumstances.
6.8 Entire agreement
- 6.8.1 These Conditions govern our relationship with you. Any changes to these
Conditions must be in writing and signed by both parties. In this way, we can avoid any problems
surrounding what we and you are expected to do. You confirm that, in agreeing to accept the
Conditions, you have not relied on any representation save insofar as the same has expressly been
made a term of these Conditions and you agree that you shall have no remedy in respect of any
representation. Your Statutory Rights are not affected by these terms and conditions. Nothing in
this Clause shall limit or exclude our liability in respect of any fraudulent or negligent
misrepresentation whether or not such has become a term of the Conditions.
- 6.9.1 The Conditions shall be governed by and construed in accordance with the laws
of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.
- 6.10.1 The registered company address is:
45 Notting Hill Gate
London W11 3LQ
All customer promotions are issued at the discretion of SECRETSALES.com. To redeem a promotion a customer
must be a registered user of SECRETSALES.com and enter the specified promotion code during the checkout
process. Promotion codes are valid for the date and time (GMT) specified when issued.
Promotions cannot be used in conjunction with any other offer and are for single use only unless stated
otherwise. Promotions are not valid for use for: the purchase of hotel rooms, event tickets, unlimited
delivery or the payment of delivery charges. We reserve the right not to issue discounts or remove them
where we have grounds to suspect the promotion has been used in contravention of our terms and
conditions. SECRETSALES.com reserves the right to withdraw, amend or extend a promotion at any time.SECRETSALES reserves the right to exclude any items from promotional offers. All items sold by Selected Partners on the Marketplace are excluded by default from all discounts or promotions. Any
deviation from these standard terms and conditions for a specific promotion will be set forth below.
Further details of an individual promotion can be obtained by contacting a customer service
Secretsales has the right to exclude brands from promotional offers.
Invite a friend promotion
The customer will automatically receive the e-vouchers for every friend they refer to SECRETSALES.com
that subsequently registers and purchases online. There is no limit to the number of friends a
customer can invite. The friend will receive their e-voucher on dispatch of their first
purchase*. The e-vouchers cannot be used for the payment of
delivery charges or purchase of unlimited delivery. E-vouchers will expire 30 days from the date of
issue. A minimum spend of £40 is required for the purchases to qualify for the reward. We reserve
the right not to issue vouchers or remove them where we have grounds to suspect there has been an
abuse of the referral scheme. SECRETSALES.com reserves the right to withdraw the promotion at any
* Promotion excludes the purchase of gift vouchers.
Vouchers are applied to existing customer accounts for the following reasons:
- When a customer accrues sufficient loyalty points to qualify for a Loyalty voucher
- When a customer has successfully introduced a friend who has subsequently proceeded to spend the required threshold amount for qualification
- When a new customer who has been introduced by another SECRETSALES member spends the required threshold or more
- From time-to-time our customer services team will apply vouchers to customer accounts as an offering of apology for a cancelled order or negative customer experience
Vouchers cannot be used against items purchased from Selected Partners in our Marketplace.
Competitions run by SECRETSALES.com websites are subject to the following rules (unless otherwise
Only one entry is permitted per person.
Competitions are open to all UK residents over the age of 18, except our employees, the companies or
organisations with whom the competition or offer is being run, their agents, or anyone directly
connected with the promotion.
Proof of entry will not be accepted as proof of receipt of entry.
We reserve in all cases the right to replace the stated prizes with other prizes that we consider to be
of equivalent value.
We offer no cash alternative for non-cash prizes, and prize winners must accept prizes in the form
offered. Prizes are not refundable or transferable.
The closing date for receipt of entries is as stated for each individual competition. The winner(s) will
be drawn at random from all valid entries, and will be notified by email or phone within 14 days of the
The winner will be picked by judges, represented by members of SECRETSALES.com team. The judges decision
Should the competition be terminated or modified prior to the stated expiration date, notice will be
posted on SECRETSALES.com websites.
From the date the winner is notified, the prize has to be claimed within 3 months. Beyond this date, the
prize will be considered SECRETSALES.com property and use for another commercial purpose.
We reserve the right to disqualify or not award a prize to an entrant who in our opinion has not entered
in to the spirit of these terms and conditions or the intention of the competition.
All entries become the property of SECRETSALES.com and will be neither acknowledged nor returned.
All entrants to competitions and offers are deemed to have accepted these rules and agree to be bound by
them, and agree to co-operate in any publicity that may arise which may include their name or image
being used on websites or mobile services at any time as a result of the competition.
Amazon Pay / TV Stick Competition
- ELIGIBILITY: The Pay with Amazon Fire TV Stick competition (“Competition”) is open only to those who use Login and Pay with Amazon for completing a purchase on https://secretsales.com/. The competition is not open to employees, agents or the immediate family of employees of SECRETSALES Ltd.
- PROMOTER: SECRETSALES Limited, Newcombe House, 45 Notting Hill Gate, London, W11 3LQ. Company Number 05996763. VAT GB 906580029.
- AGREEMENT OF RULES: Making an entry into the competition constitutes the entrant’s acceptance of, and agreement to, these rules. The promoter’s decision is final.
- COMPETITION PERIOD: The competition will run until 31/12/2016. The competition will close to entries at midnight on 31/12/2016.
- ENTRY: Multiple entries are not allowed – any multiple entries will be disregarded and only the first entry will be accepted. The promoter accepts no responsibility for lost or incomplete entries, however they may arise.
- HOW TO ENTER THE COMPETITION: To enter into the Competition, a purchase must be concluded on https://secretsales.com/ using Pay with Amazon to complete the transaction. The winner will be selected at random by the promoter.
- THE PRIZE: Thirty winners will receive an Amazon Fire TV Stick device provided by SECRETSALES Limited. These will be sent to the winners by SECRETSALES Limited on 9/01/2017
- USE OF PERSONAL INFORMATION: Any personal data provided as part of this competition will be used for the purposes of administration and will be processed in accordance with SECRETSALES Limited privacy statement which can be located by clicking here.
- GOVERNING LAW: The Competition will be governed by the laws of England & Wales. The English Courts will have exclusive jurisdiction to settle any disputes which may arise out of or in connection with these terms.